866-662-0064
Contact Us For Help
info@zmdservice.com
Email us
Contact Us For Help
Email us
ZMD SERVICE (“we,” “our,” or “us”) is dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and share your information in compliance with applicable U.S. laws, including HIPAA and TCPA where applicable.
1. Information We Collect
We collect personal information necessary to provide and manage medical billing services. This includes:
Information is collected directly from you through various channels, such as forms (online or paper), phone calls, or electronic communications.
2. How We Use Your Information
We use your information solely for purposes related to delivering our services, including but not limited to:
3. Information Sharing and Disclosure
ZMD SERVICE does not sell, rent, or trade your personal information. We share your information only with trusted partners who assist us in providing services, under strict confidentiality agreements.
Important:
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may share your information with:
4. SMS Consent Communication
By providing your phone number and consenting to receive SMS messages from ZMD SERVICE, you agree to receive text communications related to your healthcare and billing services.
Types of SMS Communications
You may receive text messages regarding:
Example SMS:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] on [Date] at [Time]. Reply STOP to opt out of SMS messaging from ZMD SERVICE at any time.”
Message Frequency
Message frequency varies depending on communication type. For example, you may receive up to 2 SMS messages per week related to your appointments or billing.
Potential Fees
Standard message and data rates may apply, depending on your wireless carrier and your specific plan. Fees may vary for domestic and international messages.
Opt-In Methods
You may consent to SMS communications through:
Opt-Out Methods
You may opt out of SMS messages at any time by replying “STOP” to any SMS message you receive from us. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you require assistance, reply “HELP” to any SMS or visit our support page at Contact-us
Additional Options
If you prefer not to receive SMS messages, simply do not select or check the SMS consent box on any forms or communications.
Standard Messaging Disclosures
5. Your Privacy Rights
Under applicable U.S. laws, including HIPAA and state privacy laws, you have the right to:
To exercise any of these rights, please contact us at the information below.
6. Security of Your Information
ZMD SERVICE employs industry-standard physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.
7. How to Find Our Privacy Policy
This Privacy Policy is clearly linked in the footer of every page on our website to ensure easy access. It is displayed on a single page or within a pop-up window for your convenience and to facilitate full review.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or service updates. When changes occur, the updated Privacy Policy will be posted on our website with a revised effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
ZMD SERVICE
Email: info@zmdservice.com
Phone: 866-662-0064
Website: www.zmdservice.com
