Credentialing

Verifies physician background and qualifications

Includes insurance and

payer enrollment

Involves Medicare and Medicaid enrollment

Uses sources such as American Board of Medical Specialties
and National Practitioner.

Requires data and document
verification

Front Office Services

VA: Virtual Medical Receptionist / Assistance

Provides VA services for various tasks in medical practices.

Includes virtual medical receptionist, patient appointment management and scheduling, patient follow-ups, workers compensation billing collections and reports.

Also handles obtaining correct benefit information for patients, inputting the correct benefit information into software, tracing outstanding insurance claims, and reactivation / continuing care.

Other services offered include billing, claims, and collections, and more customized services as needed.